Terms & Conditions/ Please read this terms and conditions carefully


Please read this terms and conditions carefully.

By browsing, accessing or using this website or by using any facilities or services made available through it or by transacting through or on it, you are agreeing to the terms and conditions that appear below (all of which are called the "Agreement"). This Agreement is made between you and Web Junkies.

These Terms and Conditions were most recently updated on 12 April 2013. We reserve the right to amend these terms and conditions at any time. All amendments to these terms and conditions will be posted on-line. You may terminate this Agreement by written notice to us (by post or by email at support@webjunkies.co.za) if you do not wish to be bound by such new terms and conditions.

However, continued use of the Web Junkie’s services or the website will be deemed to constitute acceptance of the new terms and conditions.

YOUR STATUTORY RIGHTS: As a consumer, nothing in this Agreement affects your non-excludable statutory rights.

Web Development

Unless explicitly quoted and invoiced as such, Web Junkies will not be held reliable for the content of your website. Not only does this include the actual content but also adding it to your site. It remains your responsibility to create and publish your own content.

As an exception Web Junkies may quote you to load the content of the site. This quote is based on supplied content or an hourly rate as determined by Web Junkies from time to time.

After your initial website has been completed, any alterations and updates will be charged for at R250 (ex VAT) per hour or part there-of unless otherwise stated in your package details. You are required to e-mail updates to: support@webjunkies.co.za

Our 14 working day completion guarantee is based on the consensus that we have received all content (images, text, and other details) from you in the correct format and in a timely manner. The guarantee also means getting approval of the finished website from you within a further 14 working days.

An hour (1 hour) a month is included in all packages where new information/content can be updated and changed. This will be up to you to make the request. The hour is does not roll over to the next month.

Copyright of the content (images, text, and other details) is the responsibility of the client.

No refunds will be available once a website has been ordered from us and payment has been received.

Web Junkies reserves the right not to develop any site it deems offensive, or contradicts the laws of South Africa.

Our websites packages are based on professional templates only. Fully custom designed, E-Commerce and flash sites will be quoted separately and accordingly.


You may pay us using EFT to our bank account provided on your invoice or statement. It is your responsibility to provide the proof of payment and supply the correct reference so that we may allocate payment correctly.

We, however, prefer that you supply us with a signed debit order form (provided separately) that will enable us to deduct the monies directly from the provided bank account. This not only ensures that your services remains fully operative but greatly simplifies our administration.

All services with Web Junkies are payable in advance for the month. In the case where we cannot predetermine your monthly charges like bandwidth over usage, we shall bill at the end of the month

Web Junkies will ONLY commence its services once the first month’s payment (in full) has been received.

Web Junkies reserves the right to suspend your account and remove your site should you fail to make payment 5 days after the debit order or invoice date. The site can be reinstated on full payment of arrear amounts plus an additional administration cost, as may be determined from time to time.

Support and Training

Web Junkies provides online support on our site for your use. If you need additional support, like help to configure your store/website you should log a ticket @ support@webjunkies.co.za. We do, however, provide telephonic support or training at our offices.

All "training" by Web Junkies will be invoiced at R250.00 per hour exclusive of VAT. Both telephonic training and training done at our offices must be scheduled ahead of time.


Although Web Junkies displays statistics of site visits using 3rd party tools we do not keep such statistical data for backup. As a user you are responsible to manage the statistics on your site. We give all web administrators access to the raw log files and encourage backup of these.


The hosting industry in South Africa is driven by bandwidth. All our packages get calculated primarily based on bandwidth. Other factors such as spaces used on the disk and email usage etc. also play a smaller role. Your panel will at any time show you your totals regarding space and bandwidth. When the bandwidth gets exceeded an additional invoice will be payable on the over bandwidth usage. The rate gets published on the hosting pages on this website.


All services may be cancelled with 1 calendar month notice. (Notice may be by any electronic means).

Web Junkies non-disclosure agreement

Web Junkies agrees that all the information disclosed by you including such information disclosed in writing, orally or by inspection of your property, relating to (without limitation) the company’s prototypes, samples, technical data, trade secrets, know-how, actual and anticipated research, developments or products, product plans, services, software, inventions, processes, discoveries, formulas, architectures, concepts, ideas, designs, drawings, personnel, customers, markets, marketing plans, distribution methods, financial information, sales or programming matter, compositions, drawings, diagrams, computer programs, studies, work in process, visual demonstrations, manufacturing plans will be treated confidentially.

Web Junkies agrees to use the confidential information solely for the purpose of services offered to you and maintain the confidential information in strict confidence and employ at least those measures for the protection of its own confidential information, but in any event not less than a reasonable degree of care to disclose confidential information only to Web Junkie’s employees who are required to have the information to perform their duties on behalf of the client (you)